Role of Bulk SMS in Banking Sector

India’s banking sector has massively grown over the last few years and a noticeable rise in the banking transactions have been observed after the introduction of ATMs, internet banking, and mobile banking. This upsurge had demanded an SMS facility and therefore, the distributors of Bulk SMS in Indore have got active in their industrial area to facilitate the SMS demands. As about 74% of India’s population have a bank account and the about same percent of the population is having a mobile handset too. This encourages an enormous potential for the SMS facility. Today, the mobile usage has gone beyond just receiving and making calls and thus, holds an array of multifunctional facilities. Banking services combined with SMS facility serves the best convenience and ease of transactions. According to the leading Bulk SMS Company in Indore, SMS alerts utilize the banking benefits to customer services. Such services are cost-effective in a way that they reach their target audience in no nap time. SMS alerts have a strong aim to support customer’s safety by preventing them from fraud prevalence. In this way, the banking sector can earn their customer’s trust.

Key features of Bulk SMS in Indore for banking sector:

• Building awareness to have a bank account
• Strengthen the trust of customers and clients by sending them transaction details
• Improving the bottom line of banks
• Upgrading customer services of banks
• Automated updates or alerts on bill payments and other transactions
• Sending OTP for mobile and internet banking to prevent fraudulence with accounts
• Automated reminders for insurance, loan payment, and insurance dues
• Authentication alerts
• Reminders for insufficient account balance
• Loan approval alerts

Benefits of SMS service for banking sector:

• Convenience – possibly this is the biggest advantage that provides additional convenience to clients. When a customer can keep an eye on their transactions and balance details right from their mobile phone, they are able to streamline complex tasks and pay attention on other significant tasks.
• Time-saving – By hiring the services for Bulk SMS in Indore, the banks facilitates their clients with mobile alerts and notifications, so that they don’t have to run to the bank every time for making any account changes and transactions.
• Enhanced customer experience – Convenient and time saving services ultimately enhances the customer’s experience with the particular bank.
• Customer’s loyalty – When a person receives enhanced customer experience, their loyalty towards the bank or organization also excels. They don’t prefer taking banking services from other institutions because they are satisfied with current bank’s services.

Hence, bulk SMS in Indore can really set a milestone in the rapidly growing banking sector.